The ‘List Price’ for each product can be found on the Product Details Pages and on the Main Basket, when the product has been added to the basket.
For orders being shipped to New Zealand, the ‘List Price’ refers to the UK Recommended Retail Price (RRP).
Outside of the UK
For orders being shipped to addresses outside of the UK, ‘List Price’ refers to the base price Wiggle uses to calculate local prices.
It is set by Wiggle based on the UK Recommended Retail Price (RRP) taking into account VAT differences, currency rates, the different costs of doing business outside the UK, and local market conditions. It does not necessarily equate to the local RRP in countries outside of the UK.
The product prices shown on the website are updated to reflect the delivery destination you have selected. You can change your delivery destination by:
If you are in the Channel Islands please ensure you select ‘Guernsey’ or ‘Jersey’ as your delivery country. If you select UK you will be charged UK VAT.
If you are in the Canary or Balearic Islands please ensure you select ‘Spain – Canary Islands’ or 'Spain - Balearic Islands'
If your order is being shipped to a country where VAT or GST is applicable then the VAT or GST amount will be included in the product price you see on the product page and in your basket. VAT or GST will not be added separately to your order total later. Selecting to pay by an alternative currency will not impact the rate of VAT you are charged.
For orders shipped to Europe you should not be charged any import duty or sales tax when your order arrives at your local customs as you have already paid this when placing your order with Wiggle. Orders shipped to the rest of the world may require you to pay import duties or sales taxes when your order arrives at customs. Please see the international delivery page for more information.
Delivery charges are added to your order total (if applicable) and are not included in the individual item price.
Delivery charges are dependent on the size and weight of the items in your order, the delivery destination and your chosen delivery method; all costs will be shown on the basket page.
Most UK orders and some international orders are eligible for free delivery.
Wiggle prices currently include VAT at the UK rate of 20% where applicable. Customers in other countries may have to pay GST or VAT depending on location; the VAT amount will be shown in the basket.
As a purely internet-based mail-order company, Wiggle is unfortunately not legally eligible to participate in the VAT Retail Export Scheme, which reimburses VAT to customers when they purchase goods for personal export outside of the EU. For more information please see the Government website here.
We are unable to ship orders VAT free in relation to BFPO orders, however if you wish to place an order for qualifying products you can request a refund for the VAT from customer services.
Please ensure the BFPO address is entered into the fields of the order form in the specific format shown below: -
Large items including bikes, frames trainers, bike boxes and workstands can not be sent to BFPO addresses, this is a restriction set by BFPO.
Please contact customer services within 3 months of you order date.
How to enter BFPO Addresses
BFPO addresses must be entered into the fields in our online order form in a specific format, as shown below for example:
Full name: Rank, Name
Address line 1: Company, Regiment
Address line 2: BFPO ### (eg: BFPO 123)
Postcode: HA4 6DQ
Country: United Kingdom
The BFPO website contains a list of goods which may not be shipped to BFPO addresses, click here for further information.
Large items including bikes, frames, trainers, bike boxes and workstands may not be sent to BFPO addresses. This is a restriction set by the BFPO.
We are currently unable to remove VAT from goods and orders that are shipped to BFPO addresses. However, if you wish to place an order for the items that you require, please email us once you have received delivery, and then we can then refund the cost of VAT back to you without delay.
Please note that we can reimburse the VAT paid on orders within the past 3 months, please ensure you contact us early enough after receipt of your goods to avoid disappointment.